PLEASE NOTE THAT THIS COURSE RETIRED AS OF 31ST DECEMBER 2025
MB-920: Dynamics 365 Fundamentals (ERP)
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Take Control of Your Career with MB-920: Microsoft Dynamics 365 Fundamentals (ERP)
In today’s fast-paced business environment, the demand for experts in enterprise resource planning (ERP) is at an all-time high. Microsoft Dynamics 365 offers an all-in-one solution to manage finance, supply chain, and operations seamlessly.
This course is designed to introduce people to the core capabilities of Microsoft Dynamics 365 Fundamentals, helping you understand how these powerful tools can transform business operations. Whether you are an aspiring consultant, a business professional seeking career advancement, or a student wanting to gain in-demand skills, this course equips you with the knowledge you need to succeed.
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Key Resources
Course Overview
The Microsoft Dynamics 365 Fundamentals (ERP) course provides an in-depth look at the essential components of Dynamics 365. Throughout this training, you will learn about core finance and operations capabilities, Dynamics 365 Supply Chain Management, and the strategic value of ERP systems in modern business. Through real-world examples, hands-on labs, and guided sessions, you’ll gain practical knowledge to leverage Dynamics 365 effectively in your organisation.
Who Should Attend Dynamics 365 Fundamentals (ERP)?
This course is suitable for both experts and academic learners who want to build a solid foundation in Microsoft Dynamics 365.

How this course helps your organisation
How this course helps you
What is included with the Dynamics 365 Fundamentals (ERP) Course?
Delivery of the Dynamics 365 Fundamentals, 1-day course
Delivered by a Microsoft Certified Instructor
A practice exam that allows you to become familiar with the Microsoft style exam, as well as being able to target revision
Access to the Vantage 365 Learner Support Microsoft Engage community so that questions and discussions can take place with the trainers and other learners
A standalone lab environment where you can work through the exercises, try new things, and experiment without worrying about breaking governance and compliance rules within your normal working tenancy
A badge which can be displayed on your Learning Profile and on LinkedIn to indicate that you have completed the training
An exam voucher, valued at £69, for you to be able to take the MB-920 exam without incurring the additional cost
Prerequisites for Dynamics 365 Fundamentals (ERP)
The prerequisites for the Dynamics 365 Fundamentals (MB-920) course are:
Dates and Locations
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Dynamics 365 Fundamentals (ERP) Detailed Course Outline
- Learning Path 1: Explore the Core Capabilities of Finance and Operations Apps
- Learning Path 2: Learn the Fundamentals of Microsoft Dynamics 365 Finance
- Learning Path 3: Learn the Fundamentals of Microsoft Dynamics 365 Supply Chain Management
Learning Path 1: Explore the Core Capabilities of Finance and Operations Apps
Module 1: Introduction to Finance and Operations Apps
Gain an understanding of enterprise resource planning (ERP) fundamentals and learn how finance and operations apps help manage business processes.
- Overview of ERP and its impact on business.
- Introduction to Dynamics 365 Finance and Operations.
- Real-world use cases of ERP in improving operations.
Module 2: Common Features of Finance and Operations Apps
Learn about the shared features across finance and operations apps, including security, workflows, and batch processing.
- Role-based security and workflow capabilities.
- Understanding batch processing and its applications.
- Automation features to enhance operational efficiency.
Module 3: Reporting and Integration Capabilities
Explore the integration of Dynamics 365 with Microsoft tools and the built-in reporting capabilities to provide insights into business data.
- Integration with Power BI for data analysis.
- Built-in reporting tools to visualise data.
- Microsoft Office 365 integration for seamless collaboration.
Learning Path 2: Learn the Fundamentals of Microsoft Dynamics 365 Finance
Module 1: Core Financial Capabilities
Dive deep into financial features such as general ledger, tax, cost accounting, and financial reporting to manage finance functions efficiently.
- Managing general ledger and financial transactions.
- Understanding accounts payable and receivable processes.
- Introduction to tax management and cost accounting.
Module 2: General Ledger and Financial Dimensions
Learn the fundamentals of the general ledger, fiscal calendars, and financial dimensions that support financial accounting and reporting.
- Setting up and configuring general ledger components.
- Understanding fiscal calendars and financial dimensions.
- Configuring account structures for accurate financial reporting.
Module 3: Accounts Payable and Accounts Receivable
Gain an understanding of managing payables and receivables to maintain business cash flow and relationships with customers and vendors.
- Accounts payable processes, including vendor invoices and payments.
- Managing accounts receivable, customer invoices, and credit management.
- Best practices for managing cash flow effectively.
Learning Path 3: Learn the Fundamentals of Microsoft Dynamics 365 Supply Chain Management
Module 1: Supply Chain Management Essentials
Explore supply chain management concepts, including inventory, warehousing, product information, and logistics, to boost operational efficiency.
- Inventory and warehouse management best practices.
- Logistics and product information management.
- Integration of supply chain processes with other Dynamics 365 modules.
Module 2: Procurement and Sourcing
Understand the procurement processes, including sourcing suppliers, managing purchase orders, and vendor collaboration.
- Setting up and managing procurement processes.
- Supplier relationship management and collaboration.
- Purchase requisition and order management.
Module 3: Production Control and Order Management
Learn how to manage production and order fulfilment, including production planning, control, and manufacturing strategies.
- Understanding production processes and manufacturing strategies.
- Managing production orders and schedules.
- Enhancing efficiency in production control and order management.
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Frequently Asked Questions
What is the Microsoft Dynamics 365 Fundamentals (ERP) – Certified Training Course?
This course provides a comprehensive introduction to the capabilities of Dynamics 365, focusing on the finance and operations capabilities of Dynamics 365. It is designed to offer a fundamental understanding of how finance and operations apps fit within the overall Microsoft ecosystem.
Who is the intended audience for the Dynamics 365 Fundamentals (ERP) course?
The course is ideal for individuals who want to learn about the core capabilities of Dynamics 365. It is suitable for both beginners and those with some exposure to enterprise resource planning. Careers can benefit significantly from the broad knowledge gained in this course.
What are the core capabilities covered in this training?
Participants will learn about the core capabilities of the finance and operations apps, Dynamics 365 Commerce, and Project Operations. The course will provide a detailed understanding of how these apps work individually and within the broader Microsoft environment.
How is the course delivery structured?
The course is delivered through a combination of lectures, hands-on exercises, and real-world scenarios. Participants will have the opportunity to apply what they learn in practical settings, ensuring a well-rounded educational experience.
How much does the Dynamics 365 Fundamentals (ERP) course cost?
The price for the course varies depending on the delivery method and location. Please click on our website or contact us directly for the most current pricing information and available discounts.
How does the Dynamics 365 Fundamentals (ERP) certification benefit my career?
Earning this certification can significantly enhance your career by demonstrating your fundamental understanding of Microsoft Dynamics 365 capabilities. It is a valuable credential for anyone looking to advance in fields related to enterprise resource planning and integrated business solutions.
How can I certify my skills in Dynamics 365 through this course?
Upon successful completion of the course, you will be eligible to take a certification exam that will certify your expertise in Dynamics 365 fundamentals. This certification is recognised globally and can open new doors in your professional journey.
What technical requirements are needed to access the course materials?
You will need a computer with internet access and a different browser that supports our online learning platform. All course materials and resources will be accessible through this platform, making it easy for you to engage with the content.




